Shipping Destinations:
We currently offer shipping to the following locations:
- West Malaysia (Peninsular Malaysia)
- East Malaysia (Sabah & Sarawak)
- Singapore
- HongKong
- Taiwan
Delivery Timeframes:
- West Malaysia: Estimated delivery within 2-5 business days.
- East Malaysia: Estimated delivery within 4-7 business days.
- Singapore: Estimated delivery within 4-7 business days.
- Hong Kong: Estimated delivery within 7-14 business days.
- Taiwan: Estimated delivery within 7-14 business days.
Shipping Rates:
- West Malaysia:
- Shipping Fee: RM4.90
- Free shipping for order than RM229.
- East Malaysia:
- Shipping Fee: RM8.90
- Free shipping for order than RM229.
- Singapore:
- Shipping Fee: RM25
- Free shipping for order than RM429.
- Please be reminded that order above SGD 400 (approximately RM1,300) will have a GST fee charged by Singapore Custom.
To avoid additional charges, we recommend splitting your purchase into two separate orders if the total exceeds the tax-free threshold.
- HongKong:
- RM59.90 for the first 1kg, RM18.90 for each additional kg
- Taiwan:
- RM139 for the first 1kg, RM68 for each additional kg
Order Processing:
- Orders placed before 10 AM local time will be processed and dispatched on the same day.
- Orders placed after 10 AM, or on weekends and public holidays, will be processed on the next business day.
- A tracking number will be provided via email once your order has been shipped.
Potential Delivery Delays:
While we strive to ensure timely delivery, please note that delays may occur due to unforeseen circumstances such as adverse weather conditions, customs inspections, or other factors beyond our control. We appreciate your understanding and patience in such instances.
Customer Support:
Should you have any questions regarding your order or our shipping policy, please do not hesitate to contact us. Our customer service team is here to assist you with any inquiries or concerns you may have.
配送地区:
我们目前提供以下地区的配送服务:
- 马来西亚- 西马(Peninsular Malaysia)
- 马来西亚- 东马(沙巴&砂拉越)
- 新加坡
- 香港
- 台湾
配送时间参考:
- 西马地区:预计 2-5个工作天内送达
- 东马地区:预计 4-7个工作天内送达
- 新加坡:预计 4-7个工作天内送达
- 香港:预计 7-14个工作天内送达
- 台湾:预计 7-14个工作天内送达
邮费说明:
- 西马地区:
- 邮费:RM4.90
- 免邮门槛:满 RM229即享免邮
- 东马地区:
- 邮费:RM8.90
- 免邮门槛:满 RM229即享免邮
- 新加坡地区
- 邮费:RM25
- 免邮门槛:满 RM429即享免邮
- 根据新加坡海关规定,单笔订单若超过 SGD 400 (约RM1,300),可能会产生额外税金。
若您的订单金额较高,建议可分两笔订单下单,以避免额外的课税。
- 香港地区:
- 邮费:首重 1kg:RM59.90;续重:RM18.90/kg
- 台湾地区:
- 邮费:首重 1kg:RM139;续重:RM68/kg
订单处理:
- 每天 10am前下单的订单将于当日出货
- 10am后、周末或公共假日下单之订单,将于下一个工作日处理
- 出货后将通过 E-Mail 提供追踪包裹编号
配送延迟可能性说明:
我们会尽力确保准时发货与配送,但如遇天气状况、海关查验或其他不可控因素,可能会导致延迟。感谢您的理解与耐心等候。
客户服务:
若您对订单或配送政策有任何疑问,欢迎随时联系我们。我们客服团队将竭诚为您提供协助!